FAQ

Purchasing Bitcoin and other digital assets/crypto using fiat currencies (GHS, USD, etc.) is incredibly simple. To do it, simply follow the instructions below:

  • Log in to your account on BuyBitcoinlLive.com
  • Click Buy/Sell
  • ​Select VISA/MasterCard under Send
  • ​Select Bitcoin under receive
  • ​Scroll down and enter a valid Bitcoin Address [this cannot be changed after submission, please be careful, funds sent to the wrong address given by you cannot be recovered, Make sure it is the correct and exact address provided by your bitcoin wallet.]
  • ​check I agree with Terms of Services
  • ​Click on Exchange
  • ​You will be taken to your order summary page.
  • ​Click Pay
  • ​You will be redirected to our Credit / Debit card payment provider to make payment.
  • ​Scroll down and click on  Credit / Debit Card
  • ​Fill in your correct card details and pay
  • ​You will be redirected back with a success message after payment.

​Your bitcoins are on the way to your provided address after confirmation.

A full list of your transactions can be viewed on your dashboard.

 

 

 

Selling Bitcoin and other digital assets/crypto using fiat currencies (GHS, USD, etc.) is incredibly simple. To do it, simply follow the instructions below:

  • Log in to your account on BuyBitcoinlLive.com
  • Click Buy/Sell
  • ​Select Bitcoin(or other Assests) under Send
  • ​Select Perfect Money or Mobile (Ghana only) under receive
  • ​Scroll down and enter a valid Perfect Money or Mobile Account Number [this cannot be changed after submission, please be careful, funds sent to the wrong address given by you cannot be recovered, Make sure it is the correct and exact address provided by your bitcoin wallet.]
  • ​check I agree with Terms of Services
  • ​Click on Exchange
  • ​You will be taken to your order summary page.
  • ​Click Pay
  • ​You will be redirected to our Crypto payment provider to make payment.
  • ​Follow the instructions correctly and pay
  • ​You will be redirected back with a success message after payment.

​Your Funds are on the way to your provided address after confirmation.

A full list of your transactions can be viewed on your dashboard.

To get a bitcoin address you can download any of the following apps, follow the instructions, install setup, and click on receive bitcoins to generate your bitcoin address.
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​we will need the address provided to you by the app when you are buying bitcoins from https://www.buybitcoinlive.com/
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Bitcoin Wallet
https://play.google.com/store/apps/details?id=de.schildbach.wallet


Green: Bitcoin Wallet
https://play.google.com/store/apps/details?id=com.greenaddress.greenbits_android_wallet

https://blockstream.com/green/


BLW: Bitcoin and Lightning Wallet
https://play.google.com/store/apps/details?id=com.lightning.walletapp


Eclair Mobile
https://play.google.com/store/apps/details?id=fr.acinq.eclair.wallet.mainnet2


Bither - Bitcoin Wallet
https://play.google.com/store/apps/details?id=net.bither

https://itunes.apple.com/us/app/bither/id899478936

https://bither.net/


Electrum Bitcoin Wallet
https://play.google.com/store/apps/details?id=org.electrum.electrum

https://electrum.org/#home

 

 

No. Unfortunately, blockchain transactions are irreversible. Once a transaction is made (money is sent to a particular wallet address), it cannot be rolled back. So, if you are going to exchange cryptocurrency, be sure to double-check all payment details carefully before sending.

Each time any amount of cryptocurrency is sent or exchanged, the currency goes through a blockchain. This process requires a small fee called a ‘network fee’. The network fee is a commission that a blockchain takes from the amount sent in each currency.

Transactions take 5-45 minutes to be processed. If a transaction is large (worth over 1 BTC), processing may take longer, depending on the size of your transaction and blockchain capacity.

As a rule our transactions take 5-30 minutes to be processed. It your transaction takes longer, this could be due to a variety of factors, including:

  • Blockchain overload. There are many transactions waiting to go through, including yours. This issue occurs on the Bitcoin and Bitcoin-based blockchains. Unfortunately, the only thing to do is wait. We have no control over a blockchain overload.
  • Coin updates. We may turn off some coins to update a client. This can take some time. You will get your money as soon as we turn it back on.
  • DDoS attacks. Every platform is subject to such attacks. Unfortunately, in this case the only thing to do is wait it out.